Larry, 
Attached is the engineers reports. Please provide the location of the A/C unit that was removed from the subject 
premises. We need to determine year make and model of the unit. Once you have reviewed the reports, let’s discuss resolution of the claim. Thank you 
Shari L. Bradix, CRIS 
Managing Claims Consultant 
CNA Construction Defect Claims 
P.O. Box 8317 
Chicago, IL 60680-8317 
Tel. (415) 932-7213 
Fax:(866) 622-7517 
Toll: (800) 262-7161
This e-mail message, including any attachments and appended messages, is for the sole use of the intended recipients and may contain confidential and legally privileged information. If you are not the intended recipient, any review, dissemination, distribution, copying, storage or other use of all or any portion of this message is strictly prohibited. 
If you received this message in error, please immediately notify the sender by reply e-mail and delete this message in its entirety.